Q. WHAT ARE YOUR AVAILABLE QUANTITIES?
A. When we curate our settings, quantities are based on events of 150 guests or less. However, our inventory is constantly evolving and in most cases; with sufficient notice, we can add to our levels to satisfy your guest count. An additional special order fee will apply.
Q. CAN I VIEW YOUR INVENTORY IN PERSON?
A. We encourage you to utilize our site images as an initial point of reference.
Once a reservation is in place, we can schedule an appointment for formal viewing. Certain geographical limits may apply. Please note, appointment availability may be limited during peak season.
Q. HOW DOES THE HIRE PROCESS WORK?
A. It’s simple! First thing is to view our catalogue and choose the setting(s) that appeal to you; complete our inquiry form and we’ll get back to you within 24-48 hours. If you are indecisive with your selections, we’ll be happy to make recommendations.
Q. HOW FAR IN ADVANCE SHOULD I BOOK?
A. We recommend reserving as early as possible, a minimum of 4-6 months prior to the event date.
Q. CAN I PLACE SETTINGS ON HOLD?
A. Sure. Settings can be reserved for a period of seven (7) days. Upon expiration of the hold period, your reservation must be confirmed with a deposit and executed hire agreement; otherwise, the settings(s) will be released for other interested clients.
Q. IS THERE A MINIMUM HIRE?
A. Yes. Orders booked for delivery within 15 miles of P&P’s (Long Beach) warehouse require a minimum of $500.00; for all other orders the minimum is $1,000.00.
Q. HOW LONG IS YOUR HIRE PERIOD?
A. Our delivery and pick-up always occurs on the same day of the event. On occasion, we allow clients to maintain hire for more than 24 hours if the settings are not scheduled for another event. This is on a case-by-case basis, and you may incur an additional hire fee. Please inquire for more details.
Q. I’M READY TO BOOK, WHAT IS REQUIRED?
A. Our executed hire contract and a 50% non-refundable deposit.
collection and transport
Q. DO I HAVE THE OPTION TO PICKUP AND RETURN SETTINGS?
A. Due to the fragile nature of our settings, all transport must be handled by P&P.
Q. WHERE DOES P&P DELIVER?
A. Currently, P&P provides services to clients within the Los Angeles, Ventura, and Orange Counties. Deliveries outside of these counties may be considered.
Q. WHAT FEES ARE ASSOCIATED WITH LOAD AND TRANSPORT?
A. Delivery and pick up charges are based on mileage, quantity of hired settings and time of delivery/pick-up. The delivery fee includes the use of our crew, travel to the event and unloading, and the repeat process for retrieving our settings when the event has concluded.